Please find below some common and frequently asked questions and answers. If you need any further information contact our nbn team.
The nbn is rolling out the network in a staged process all over Australia. Some areas are already nbn-ready, while new areas are being connected every month. To find out when nbn will be available in your area, check our interactive rollout map. And there's no need to worry, you will be given plenty of notice when the nbn is coming to your area. You can also register your details via our website and we'll keep you updated and let you know when it's about to go live in your area. For more information, contact our team on 1800 260 365.
Getting connected is easier than you might think. Once you've checked that the nbn is in your area via our rollout map contact our nbn team on 1300 682 163 and they'll guide you through the process. You may need a technician to visit your premise to complete the installation but our experts are here to ensure you have a smooth transition to the new network.
The rollout of the nbn network will involve new technologies and some existing devices may not be compatible with these at all times. Your devices provider can advise whether their equipment will work when connected to the nbn and if necessary, what alternative solutions are available.